Main Purpose of Role:

To support the depot manager with the day to day running of the depot including producing quotes and liaising with customers after sales.

Responsibilities:

• Proactively manage stock turnaround


• Ensure invoicing is completed in a timely fashion


• Banking


• Proactive management of operations report and ‘T’ card system


• Set up of job files


• Process quotes and orders in line with customer expectations


• Cross selling and up-selling of product range


• Determining prices to maximise operating margins


• Dealing with customers in a polite, positive and professional manner


• Technical support/advice where applicable with support from the Depot Manager


• Deputising for the Depot Manager where required


• Provision of professional support to other sites when required


• Assist with deliveries where necessary


• Adhere to procedures on goods delivered process


• Unload goods-in products safely and store in Warehouse efficiently ensuring all goods are correct and to quality standards


• Professionally assist customer on collection of goods.

Skills & Knowledge:

• Attention to detail and accuracy


• Safe and responsible driver with own licence


• Good basic written skills


• Ability to learn and develop


• Organised approach


• Customer focused


• Basic financial and numeracy skills for checking orders etc


• Manual Handling


• Basic product knowledge of core product range e.g bi-fold door v patio


• Basic IT skills e.g email, excel, data entry.