We use cookies to give you the best possible experience on our website.
Accept All Cookies
Find out more
Cookie Portal
Manage and find out more about the cookies used on this website.
View Cookie Settings
Read Cookie Policy

Accept All Cookies and Close
Close Without Saving
< Back
This website has 3 types of cookies:
Your preferences will not take affect until the next page loads or this page is reloaded.
Strictly Necessary Cookies
Feature Cookies
Performance Cookies
Save and Close
< Back
< Back
Cookie Policy
< Back

Depot Assistant (Sheffield)


Reporting to: Depot Manager

Main Purpose of Role:

Assisting the Depot Manager with all administrative tasks, including, quotes, order processing, managing after sales issues, liaising with customers, creating job files, invoicing and checking goods in and out of the depot. 

Responsibilities Assistant:

  • Proactively manage stock turnaround & the day to day running’s of the depot. Cleaning/ monitoring daily enquires

  • Ensure invoicing is completed in a timely fashion

  • Banking/Cash handling/Cash on delivery

  • Proactive management of operations report and ‘T’ card system

  • Process quotes and orders in line with customer expectations and specifications

  • Cross selling and up-selling of product range

  • Determining prices alongside the depot manager to maximise operating margins

  • Dealing with customers directly & indirectly in a polite, positive and professional manner

  • Technical support/advice where applicable with support from the Depot Manager

  • Deputising for the Depot Manager where required. i.e. Holiday cover

  • Provision of professional support to other sites when required

  • All vehicle faults are to be reported as soon as possible

  • Adhere to procedures on goods delivered into the depot

  • Report any damaged or missing items according to company procedure

  • Unload goods-in products safely and store in Warehouse efficiently & securely ensuring all goods are correct and to quality standards

  • Professionally assist customer on collection of goods

  • Good practicing and following all PPE guidelines when handling depot goods.

Responsibilities Driver:

  • All drivers are responsible for daily vehicle checks which will include water, tyres, oil, fuel, etc

  • Load and unload trucks with product

  • Ensure load is correctly stored and secured prior to departure

  • All Tachograph laws are observed and adhered to at all times where applicable

  • No driver is to exceed the national speed limits permitted

  • Ensure cleanliness of vehicle – inside and outside of vehicle

  • All drivers to observe and adhere to Highway Code at all times

  • The use of mobile phones whilst driving is strictly prohibited unless a hands-free kit is installed

  • Always display a mature and professional attitude when dealing directly with customers

  • Any queries regarding cash collection must be directed to the accounts dept prior to unloading delivery

  • All drivers are responsible for ensuring goods are checked against despatch notes whilst unloading

  • All vehicle faults are to be reported as soon as possible

  • Assist depot manager when required with ad hoc daily activities to ensure the smooth running of the depot

  • Support the Control of Goods In/Out

  • Assist with the Day-to-Day housekeeping of warehouse and skip areas.

Skills & Knowledge:

  • Attention to detail and accuracy

  • Good basic written skills

  • Ability to learn and develop

  • Organised approach in a timely manner

  • Customer focused/customer engagement

  • Basic financial and numeracy skills for checking orders etc

  • Manual Handling of heavy products

  • Basic product knowledge of core product range e.g. UPVC windows/doors

  • Basic IT skills e.g. email, excel, data entry

To enquire about this position or to submit a copy of your current CV, please click the Apply button.