We use cookies to give you the best possible experience on our website.
Accept All Cookies
Find out more
Cookie Portal
Manage and find out more about the cookies used on this website.
View Cookie Settings
Read Cookie Policy

Accept All Cookies and Close
Close Without Saving
< Back
This website has 3 types of cookies:
Your preferences will not take affect until the next page loads or this page is reloaded.
Strictly Necessary Cookies
Feature Cookies
Performance Cookies
Save and Close
< Back
< Back
Cookie Policy
< Back

Internal Sales Supervisor

Treorchy or Tewkesbury

Reporting to: Sales Director

Main Purpose of Role:

The Internal Sales Supervisor will oversee the daily running and management of an in-house sales function, with responsibility for a sales team, meeting any sales targets and the development and training of internal sales staff.


  • Inspiring and motivating an internal sales team.

  • Ensuring the team meets the agreed sales targets.

  • Sales training, development, and performance management of the team.

  • Display prompt effective organisation, planning and decision-making skills.

  • Develop a good understanding of the market dynamics in the fenestration sector.

  • Developing sales strategies to guarantee success and growth.

  • Developing and maintaining customer relationships.

  • Liaise with the Marketing department in relation to promotional literature and samples.

  • Disciplined use of CRM system, communication and customer management.

  • Handling customer complaints and enquiries.

  • Monitoring random calls for quality assurance.

  • Forecasting and analysing sales data.

  • Regular reporting of KPI’s to directors.

  • Keeping to targets and managing KPI’s.

  • Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times.

  • Display prompt and effective organisation, planning and decision making.

Technical Competence:

  • Work as a team player

  • Understands the sales process

  • Accurate forecasting

  • Sells Business Value Proposition

  • Qualifies prospects

  • Allocation of workload

Skills and Knowledge:

  • Competent handling of customer complaints and enquiries

  • Decision making

  • CRM proficiency

  • Developing and maintaining customer relationships

  • Objection handling

  • Interpersonal ability

  • Problem solving

  • Conflict resolution

Impact on Customer:

  • Direct and more timely feedback to queries

  • Single point of contact

  • Easier access to their contact

  • Easier access to our experts

To enquire about this position or to submit a copy of your current CV, please click the Apply button.